Neither the Organiser of this event nor the venue, ESNZ, nor any agent, employee or representative of these bodies accepts any liability for any accident, loss, damage, injury or illness to horses, owners, riders, spectators, land, vehicles, their contents and accessories or any other personal property whatsoever whether caused by their negligence, breach of contract, or in any other way whatsoever.

You are purchasing your tickets for this Event from: Equifest
• Core Events and /or Equifest ("Event Organiser" or "Seller")
• Email: info@coreevents.co.nz  

The transaction is being processed and facilitated through the third-party website ticketing website of:
• Ticket Spice
• All transactions are in New Zealand Dollars (NZD) unless otherwise stated

Any ticket issued is subject to the following conditions and may be revoked by the Equifest, for breach of any of the specified conditions. Equifest may change or amend these Ticketing Terms & Conditions at any time.

You agree and acknowledge that:
1. Equifest reserves the right to add, withdraw, reschedule, or substitute artists and/or vary advertised programs, prices, venues, seating arrangements and audience capacity in respect of the Event;
2. Equifest reserves the right to reschedule, postpone or cancel the Event;
3. This ticket is sold for a single admission only;
4. Entry may be refused if tickets are damaged, defaced in any way or are not purchased from authorised points of sale. 
5. By entering Equifest, you agree that you may be filmed or photographed, and these images/video may be in future marketing or promotional purposes;
6. the Ticket is issued subject to the terms and conditions of Equifest.

Delivery of Your Tickets
• Your tickets will be delivered electronically via email. (E-tickets)
• You can then print these or bring them on your phone or tablet to the event so we can scan you in at the door.
• We will send you your e-ticket as soon as you complete your purchase

Processing and Credit Card Fees
• If there are any processing or credit card fees, these will be calculated and shown to you during purchase.
• If there is a $ amount shown in 'Fees' column or fields, that means there are fees applicable to your purchase.

Ticket Transfers
Tickets are non-transferable.

Children & Minors
If you bring a child to Equifest, as their parent or guardian of a child under the age of 14 years, you cannot leave that child, without making reasonable provision for the supervision and care of the child. You are responsible for their care and conduct and you are responsible for any acts or omissions committed.

Refund and Returns

• Refunds are not permitted, except as required by law. In the case of an event cancellation, refunds will be provided to patrons who have purchased tickets for the cancelled event.

• Refunds and returns are covered under the terms below and do not limit your rights under New Zealand consumer law: All transactions are final.

• In the event that Equifest needs to be postponed tickets will automatically be valid for the new date. If 60 days has passed since Equifest was postponed and no rescheduled dates have been announced, a 30-day window for refunds will open at that time. 

• In the event Equifest is cancelled, you will be refunded your ticket (less a processing fee of $10 per ticket up to a maximum of $50 per transaction).

•  Equifest tickets are for the event, not for specific educators, acts or line-up. We reserve the right to withdraw, replace or substitute acts or change venues, and make changes to the program and /or timetabling where required. No refunds will be provided if an act is changed or cancelled. 

Security
• All transactions with us are protected with encryption to ensure the security of your personal information and credit card data.
• All payments are processed via Stripe with ASB and none of your credit card details are stored on our servers.

Privacy Policy
• You consent to Equifest dealing with your personal information in accordance with its privacy policy. 
• Your information is used by Equifest, to enable them to communicate to you regarding the event.
• If you wish to be removed from any lists please email info@equifest.co.nz

Definitions:
(a) "web" or "web site" or "site" means the system or database on which the personal information is stored;
(b) "Us" or"our" means Core Events and/or Equifest
(c) "You" or "your" means the person who has entered information into any electronic form on a site
(d) "information" or "personal information" means any information entered into any electronic form that is provided that may identify a person
(e) "Event", "Show" or "Expo" means the event for which you registered 
(f) “The Organiser” means Core Events and/or Equifest

GENERAL
I confirm that the information I have entered is completely accurate, and in particular I have taken care to ensure that my email address is correctly entered.